Refund & Reschedule Policy

Last updated: 12 September 2026

1. How payment works

To confirm a booking, you pay an advance of 25% of the final written quote, including applicable GST and confirmed inclusions. The remaining 75% is due after the ceremony is completed to your satisfaction. The written confirmation identifies the assigned pandit, date and agreed scope.

2. Rescheduling

• More than 48 hours before the scheduled start: you may reschedule free of charge, subject to pandit availability for the new date.
• Within 48 hours of the start: we will make every effort to accommodate a new date based on pandit availability. A re-coordination fee may apply if a pandit has already been dispatched or samagri procured.
• Rescheduling can be requested over WhatsApp at +91 89513 58916 or by email at care@panditforyou.com.

3. Cancellations & refunds

• Cancellation more than 48 hours before the ceremony: the 25% advance is refunded in full, minus any payment-gateway charges actually incurred.
• Cancellation within 48 hours: the advance may be partially or fully retained to cover pandit commitment, travel arranged, and samagri already procured. We will always explain any deduction transparently.
• If we cannot deliver the service confirmed in writing (no suitable pandit or a failure on our side), your advance is refunded in full. We initiate an approved refund promptly; the time it reaches you depends on the original payment method and provider.

4. Refund timelines & method

Approved refunds are processed to the original payment method. Bank/UPI/card refunds typically reflect within 5–7 business days, depending on your bank and payment provider.

5. Service quality

Because the balance is paid only after the ceremony, you have the opportunity to raise concerns about service quality before final payment. If something went wrong, contact us promptly and we will work to make it right.